Article is intended for
- Reseller
- Installer
- End-user
What is this article about?
This article is a guide for answering calls on an iPhone in lock mode. In such instances, activating the video function necessitates an additional step, due to the privacy and security protocols established by iOS.
How to answer the iPhone i lock mode
To answer an iPhone call in lock mode with iOS 17, follow these steps:
- Swipe right on the screen when a call comes in to answer it.
- Tap the 'StepLock' icon located at the bottom left corner. This will either initiate face recognition (if enabled) or prompt you to enter your PIN-code.
- Once you have successfully authenticated using face recognition or entered your PIN-code, the video call will automatically commence.
Click center of phone to play video
Note:
- For earlier versions of iOS, activate the video call by tapping the Video icon situated at the top middle section of the 6 main icons.